The 2006 Hurricane season has arrived and top US experts are predicting another strong season reminiscent of 2005 -- the costliest ever. Our skilled and experienced team was at the forefront assisting in the aftermath of Hurricanes Katrina, Rita, Wilma, Jeanne, and Frances. WPS Global has grown rapidly in the last 2 years due to the large volume of claims resulting from increased Hurricane activity and strength. In anticipation of another busy season, we have expanded our capacity to deploy professionally trained adjusters with extensive field experience, providing ample resources and technological support, and delivering sophisticated logistical support to ensure that the needs of our clients are met and exceeded. Please contact us for more information on how WPS can assist you.

WPS believes in having the right team dispatched with the right experience for the specific circumstances on the ground. Our staff has individually adjusted over 5000 claims in their cumulative experience and has extensive know-how in inspecting wind and hail claims. While wind and hail damage can ensue with little or no warning, WPS strives to offer dependable and predictable excellence in every claim that we handle. We understand the need for urgency, consistent quality, and professional customer service when handling the claims of our clients. Our senior First Response Groups have the capability to dispatch and arrive at the area of need within 24 hours while follow-up teams are available in reserve for deployment based on need. Please contact us for more information on how WPS can assist you.

WPS offers professional flood claim adjusting services to our clients. Our WPS staff is experienced in differentiating between flood and wind damage and is able to discern quickly between CAT related and non-CAT related damages. The skill of distinguishing the root cause of various types of damage is a continuous topic during training sessions and actual CAT operations. As always, when providing claims services, our team strives for expediency, accuracy and a superior level of service that our clients expect when interacting with policy holders. Please contact us for more information on how WPS can assist you.

WPS offers inspections and re-inspections services for our clients in the Primary Insurance, reinsurance, and mortgage industries for both catastrophe and non-catastrophe related events. The broad and deep experience of our team ensures that the correct know-how is available for a variety of different inspection types. Training and support at WPS focuses on ensuring accurate procedures and the development of a keen eye for a diverse range of circumstances. We are committed to continuous learning and improvement at every level in our organization so that our work results in a more predictable, mature and error free performance. Please contact us for more information on how WPS can assist you.

As demographics in North America shift and the population becomes increasingly diverse we have positioned ourselves to handle the changing service requirements of our clients. WPS is committed to being the leader in bilingual claims services. We ensure that our teams are staffed adequately with bilingual adjusters and our in-house capabilities allow us to handle all aspects of a claim in Spanish, including professional translation and letter writing. Currently, 25% of all WPS adjusters are Spanish Speakers. WPS plans to maintain or increase that percentage as needed through targeted recruiting and training.

WPS provides claims intake services via our call center that can complement and handle the overflow of your pre-existing Call Center or serve as your primary call center. Our professional Call Center Agents are experienced at handling your insured's calls promptly and patiently by responding to the urgency of their calls with empathy and courteous customer service. They then capture the pertinent loss data and respond with a loss report generated to your specifications and delivered to you electronically. Our IT professionals can ensure a seamless link between this loss report data and your claims system.

WPS provides sharp minds adept at establishing business trends and applying sound accounting practices to arrive at an accurate measure of business interruption losses. For this specialized unit, we provide experienced property adjusters with a unique combination of skills and training that include MBA’s, CPA’s, and Professional Accounting experience. The result is a fair and accurate measure of your clients business interruption losses.